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, professor of retail practice in the Whitman School, was interviewed by The New York Times for the article “.” The article explains why Wegmans is discontinuing SCAN, a self-checkout app that was created by the chain during the peak of the pandemic to provide customers with a contactless payment option. Wimer states, “Retailers in particular are very sensitive to loss prevention issues because the margins in their business are tighter, especially the grocery store retailers.”